Remote Support for Windows

With Lampl IT remote support, I can assist you directly with technical issues – securely, transparently, and only with your explicit consent.

The connection is established via my own servers, hosted in Germany. No external remote support services or third-party providers are used.

Download: Lampl IT Remote Support (Windows)
No installation required – simply download and start.

How it works

1. Click the icon on the left and download the file Lampl-IT-Fernwartung.zip.
2. Extract the folder „Lampl-IT-Fernwartung“, for example to the desktop, and then open it.
3. Double-click Start.cmd.
4. Provide the displayed ID and password by phone.
5. I connect only for the duration of the support session – you can end it at any time.

Privacy & Security

• Remote support only after your approval.
• Encrypted transmission.
• Own servers operated by Lampl IT, hosted in Germany.
• No permanent access after the session ends.

Note: Please start remote support only if you have been asked to do so in advance by phone or email.